Terms of service
Welcome to Zenvy. By accessing or using our website (https://onlinezenvy.com), you agree to comply with and be bound by the following terms and conditions.
1. General
Zenvy is an online ecommerce store offering lifestyle, home, and utility products across India. We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Pricing
All prices listed are in INR (₹). We reserve the right to change pricing or discontinue products at any time without notice.
We strive to ensure product descriptions and images are accurate; however, minor variations may occur.
3. Orders
We reserve the right to refuse or cancel any order due to:
-
Product unavailability
-
Payment authorization failure
-
Pricing errors
-
Suspicious or fraudulent activity
If payment has already been processed, the amount will be refunded.
4. Shipping & Delivery
Orders are processed within 1–3 business days. Delivery timelines may vary based on location and logistics partners.
We are not responsible for delays caused by courier services, natural events, or incorrect address provided by the customer.
5. Returns & Refunds
Returns and refunds are governed by our Refund Policy available on our website.
6. Limitation of Liability
Zenvy shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.
7. Contact Information
For any questions regarding these Terms, please contact:
Email: zenvy@onlinezenvy.com